Thank you for shopping with ChicBulbs! We want you to be completely satisfied with your purchase. If you need to return an item, please read our returns policy below.
**Return Period:**
You may return most items within 30 days of receiving your order for a full refund or exchange.
**Eligibility for Returns:**
To be eligible for a return, the item must be:
- Unused and in the same condition that you received it.
- In the original packaging, with all tags and labels attached.
**Non-Returnable Items:**
Certain items cannot be returned, including:
- Gift cards
- Sale items marked as final sale
**How to Initiate a Return:**
To initiate a return, please contact us at [email protected] or call us at 623-694-1220. Provide your order number and details about the item you wish to return.
**Return Shipping:**
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
**Refund Process:**
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
**Exchanges:**
If you would like to exchange an item for a different size or color, please contact us to discuss your options.
If you have any questions regarding our returns policy, please do not hesitate to reach out to us.
Thank you for choosing ChicBulbs!